Our Quality Management system is oriented towards our customers and coaters in order to continuously improve our products. For that purpose, NOF Metal Coatings Europe activities are focused on a process chain favoring work based on project methodology. Our company’s selling approach requires a very rigorous quality policy, especially because there are two commercial levels: The customers who apply the product and the customers who use parts coated with it.

From design to industrial development of chemical compounds, together with associated application processes, our products are sold to our first-tier customers, the coaters, as part of a partnership materialized through a license agreement.
The parts treated with the GEOMET® and DACROMET® product ranges are sent to the second-tier customers who are NOF METAL COATINGS SHANGHAI’s end-users.

Far more than mere quality management tools, we implement Total Quality tools in order to manage our current products, anticipate future requirements and constantly improve our products and the performance they offer to our end users.

A consistent performance level

The aim of NOF METAL COATINGS SHANGHAI is to satisfy all its customers and to guarantee a consistent and identical quality level through all its licensed coaters.
In order to guarantee the performance and the reliability of the parts treated with its product ranges, NOF METAL COATINGS SHANGHAI signs a license agreement with its coaters which represents a mutual commitment, a real partnership.

Listening to the customers and fulfilling their requests

Customer consideration is the first and foremost concern of all of NOF METAL COATINGS SHANGHAI’s staff.

NOF METAL COATINGS SHANGHAI’s personnel in all departments (marketing, commercial, communication, research and development, quality or industrial) are constantly listening to the customers in order to answer all of their questions.

Each technical assistant has a strong relationship with their customers, creating a partnership for current and future activities.

The equipment in the pilot area allows engineers and technicians of NOF METAL COATINGS SHANGHAI to reproduce situations that are experienced at the customer, allowing them to anticipate technological evolutions to offer their customers as an optimized solution.